CVE-2023-7337

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

CVSS 7.5 HIGHEPSS 1.3%CWE-89

Vexday Risk Score

36Attention

SSVC decision (CISA)

Attend

PoC available → attend closely

CVSS 7.5EPSS 1.3%KEV nãoPoC —Nuclei simMetasploit —Patch —

Lifecycle

04 Mar 2026Published on NVD

Recommendation: Plan a near-term fix — a public PoC already exists.

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

rabilal · JS Help Desk – AI-Powered Support & Ticketing System

Want to know if your infrastructure is exposed to this?

Talk to TrueHacking →

References

https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3 https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve