CVE-2024-13568

Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

CVSS 7.5 HIGHEPSS 0.4%CWE-200

Vexday Risk Score

21Low

SSVC decision (CISA)

Track

No exploitation signal → monitor

CVSS 7.5EPSS 0.4%KEV nãoPoC —Nuclei —Metasploit —Patch —

Lifecycle

01 Mar 2025Published on NVD

Recommendation: Monitor — no exploitation signal at the moment.

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

techjewel · Fluent Support – Helpdesk & Customer Support Ticket System

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References

https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve