CVE-2024-13604

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

CVSS 7.5 HIGHEPSS 0.4%CWE-200

Vexday Risk Score

21Low

SSVC decision (CISA)

Track

No exploitation signal → monitor

CVSS 7.5EPSS 0.4%KEV nãoPoC —Nuclei —Metasploit —Patch —

Lifecycle

05 Apr 2025Published on NVD

Recommendation: Monitor — no exploitation signal at the moment.

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

logoninc · KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

References

https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php https://plugins.trac.wordpress.org/changeset/3231596/https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve