CVE-2024-13606

JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

CVSS 7.5 HIGHEPSS 0.4%CWE-200

Vexday Risk Score

21Low

SSVC decision (CISA)

Track

No exploitation signal → monitor

CVSS 7.5EPSS 0.4%KEV nãoPoC —Nuclei —Metasploit —Patch —

Lifecycle

13 Feb 2025Published on NVD

Recommendation: Monitor — no exploitation signal at the moment.

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

rabilal · JS Help Desk – AI-Powered Support & Ticketing System

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References

https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.php https://www.wordfence.com/threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2?source=cve